FAQs

"Frequently asked questions"

Where is furn. based? 
furn. is a UK-based company, with all of our products lovingly designed by a small team in West Yorkshire. 

What are your delivery terms?
We are proud to offer FREE Delivery as Standard on all online orders... 

Delivery will be made contact free, via Hermes, on a 48 hour service. Please allow for up to 2-3 days processing due to delays caused by new Covid 19 practices. 
We only deliver to UK addresses at the moment, but we're working on it...watch this space. 


What is your refund and return policy?

If there is something not quite right with your order, please use our contact form to get in touch. Be sure to leave your order number, contact number and name and a member of the furn. team will get in touch to help.